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fail to make it play

Hey guys im new into dj world,  have a ddj-sb3 and im trying to update the firmware but then i open the zip file on my Mac and it doesnt let me complete the update. After the selecting language page it says that an error has occurred and it was not possible to update the program. 

What to do???

T.i.G's kicks and snares Official 回答済み

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I downloaded the java but still the same guys im desperate i have this problem 2 months now..  Any ideas?

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