DDJ-SR2, Jogwheel sensivity reverse

Hi, i recently bought a ddj-sr2. Sersato DJ ask me to install the driver, wich i did so, but the right jogwheel sensivity is reverse.

i try to downgrade the drivers, reinstall serato, (did everything 3 times) but my problem isn't resolved yet.

any issue?

Gotstyle 2020年06月08日 17:15 回答済み

正式なコメント

They believe the issue is hardware related - please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.

Pulse 2020年06月16日 02:56

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日付投票

Sorry, I'm not sure what you mean by "sensitivity is reverse"?

Pulse 2020年06月08日 18:33 0 票

When i try to search the track with the jogwheel, the track goes backward.

the rev & fwd is inverted.

Gotstyle 2020年06月08日 18:53 0 票

Okay, so not the sensitivity but the response action. Are you using Serato DJ Pro?

Pulse 2020年06月08日 18:55 0 票

yes serato dj pro 2.3.5 and ddj-sr2 driver 2.1

Gotstyle 2020年06月08日 19:05 0 票

Is there any way to fix this?

Gotstyle 2020年06月09日 01:19 0 票

i also restore daults setting and deleted all midi preset, still have a problem.

Gotstyle 2020年06月12日 18:48 0 票

Could you post a video of this so I can pass it to our engineers?

Pulse 2020年06月13日 16:56 0 票

Gotstyle 2020年06月13日 16:58 0 票

Any update on how to fix this issue?

Gotstyle 2020年06月15日 23:51 0 票