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Hello Deivid,
DDJ-RB engineers advised you follow the steps below to sort out your issue.
[Steps]
- Disconnect the DDJ-RB from your computer.
- Close rekordbox.
- Open [Control Panel] → [Programs and Features] and uninstall the DDJ-RB driver.
- Reboot Windows.
- Install the DDJ-RB driver.
- Connect the DDJ-RB to your computer.
- Relaunch rekordbox.
If you have any questions, please let us know.
Thank you for your kind cooperation.
Best regards,
CRM, Pioneer DJ
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