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DDJ-SB2 Serato DJ software not functioning correctly

I have just bought a new MacBook Air but having issues connecting my DDJ-SB2 controller. When I connect the controller it states that it has found compatable hardware but doesn't display the twin decks in the software just resorts to a single music player style screen. I have tried unplugging and plugging in various ways but still no good. I have checked the midi settings and the controller is visible there. The software works fine on a PC but not on my new MacBook.

I downloaded Virtual DJ onto my Mac to test and it works fine but using Serato DJ it fails to work correctly.

I have downloaded Serato twice now.

The version of OSX is 10.12

Any help appreciated.

Thanks

Matt

Matthew Respondido

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Hello Matthew,

Which DJ application do you use? Do you try to use Serato DJ?

If so, unfortunately, DDJ-SB2 bundles only Serato DJ Intro instead of Serato DJ.

Please try Serato DJ Intro already bundled with.

If you want to use Serato DJ, you need purchase it from the Serato website.

Thank you very much for your kind understanding.

Best regards,

CRM, Pioneer DJ

 

Keiko
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