DVS Timecode Noise cracking sound ! Help

Rekordbox team, please help !

Hi.

I think that needle is picking up a noise.

・Be sure to connnect ground wire from turntable to DDJ-Controller.

・Could you try to adjust ”Noise Level Slider" to the right? ( or Try to "Auto Calibration")

As you move the slider to the right, RekordboxDJ ignores more noise occurred due to the vibration from the turntable.

If you want more information about Calibration, please check out this manual (P18)

https://rekordbox.com/_app/files/img/rekordbox_dvs_Setup_Guide_en.pdf 

Of course, i hear less cracking sound when i'm adjust ”Noise Level Slider" , but anyway i hear it when i'm scratch ...

this sound i hear when i'm on DVS , scratching slowly : https://www.dropbox.com/s/s2tjoaswh0bxbq6/01%20No%20Title.wav?dl=0 

when i'm without any timecode, and hit on the ToneArm , this cracking sound with "power noise" i hear too !

>>when i'm without any timecode

Do you mean that you still hear cracking noise in INT mode (not DVS)?

If so, could you try them?

・Does the problem improve if you adjust the buffersize large?

・Do you turn on MasterTempo?　Does the problem improve if you turn off?

・Do you turn on ”PC MASTER OUT”?　Does the problem improve if you turn off?

no , only at DVS Mode , not in INT .

when i'm without timecode on needle, i'm hit on the tonearm and needle ,and hear this ckracking sound. i have no problems  for a half yer ago ..

Where is the pioneer team ?

I am sorry for causing you such distress.

Could you please file a rekordbox inquiry here? 

Our support team will be happy to help you resolve your problem.