Have a feature request or suggestion? Post your idea here!

Publicação

1 seguidor Seguir
0
Avatar

Subscription not working

Hi. I'm currently paying for the DVS subscription but for the last week Rekordbox has been giving a message that it can't connect to the internet, therefore won't register the fact that I'm paying for a license. 

Someone else reported this issue in June but there are no further comments, or any resolve detailed.

https://forums.pioneerdj.com/hc/en-us/community/posts/115009449166-Rekordbox-not-activating-despite-a-current-subscription

I've checked firewall rules and app permissions, nothing has changed in my config. I'm also on the latest version. Can someone please advise as I'm currently paying for something I cannot use. 

Cheers.

Pete Trimby

Publicação fechada para comentários.

1 comentário

0
Avatar

Never mind. For the record it may have been a change to my password on the Pioneer website. The password for my credentials in the app were incorrect. Maybe a bit more of a meaningful error message to reflect this situation would be good :) 

Pete Trimby 0 votos
Ações de comentário Permalink