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Rekkordbox 5 and DDJ -rb

I habe a brand new DDJ rb , with serial number and licence key.

When i wish to activate rekkordbox, everytime i get an error. It does not accept the license number. How can i activate this product/license so that i can use it with the unit. At the moment i am on trial version and have to pay in order to upgrade but this unit has a license attached to it. is it possible that somewnone has stolen my license and is using it? Also where can i register the actual unit, it seems very difficult, im just as frustrated as i was when i bought my Akai sampler whichi eventually gave away for frre and tempte to do the same with this thing. Why such complicated process?

GRANT STANLEY Respondido

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@Grant > It's not really all that complicated, and there's no need to "register" the unit; you have one year of warranty from date of purchase, your receipt or proof of purchase is all that's required to validate it.

There is no need to purchase anything additional as the DDJ-RB ships with a license for rekordbox. It's unlikely that someone has stolen the key as they're not sequential. Are you sure you entered a zero and not an "O" (or vice-versa)?

The only other possibility is that you've purchased an open-box or previously returned unit, in which case, the former owner may have registered the license for the software and it would need to be deactivated in order for you to use it. If that's the case, please let me know and we can direct you on how to proceed.

Pulse
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same thing here mate and im already 1.5 months in!!!

 

M.R.F. 0 votos
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@MRF > So... you've been entering an invalid license key for 45 days? I don't understand your issue.

Pulse 0 votos
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