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XDJ RX2 freeze with some tracks?

I use rekordbox 5.01 to analyze my tracks. After analyzing I use the sync manager in rekordbox to send my playlists to a sandisk 3.0 extreme 64gb usb stick. It always worked great with my first XDJ RX1. But somehow some tracks cause problems in the xdi rx2 after loading them in the player. I can see the waveform and hear the track out my speakers, but on the upper part of the screen of the XDJ I see a loading symbol. I can not enter my browse screen anymore or another usb stick. The only thing I can do is a restart of the XDJ. Not something you want in a live situation. I tried the same track again and again the same problem. Its a mp3 file and it always played good on other players. 

The problem is that I had it before with another track. What is the reason for this. If it is the track than how I can find these corrupt tracks in my collection if it just play in iTunes or other players.

Hans Haas

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Hello Hans Haas and Frederik Houwen, 

As a tentative measure, please do not select RGB for the waveform until the new firmware is released.

Thanks,

CRM, Pioneer DJ

 

Keiko
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27 comentários

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@Hans > I'd recommend trying the following:

1) Format that USB drive to wipe it clean.

2) Re-analyse the problematic file within rekordbox 5.x

3) Export everything to the empty USB drive and try again.

Let us know if that works.

Pulse 0 votos
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Thanks for the reply. I follow up your instructions. so far so good. No problems jet.

Hans Haas 0 votos
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I had the same problem with the XDJ-RX2, and that in the middle of a set! Loading symbol and you can't do anything else than resetting.

With my RX1 never had this problem for over more than 2 years. I DJ every weekend.

It has nothing to do with the quality of my USB drives.

I can understand that a file is not working good and can't be played, but please make sure the RX2 is not hanging. This gives me as a DJ a lot of stress during a set.

Frederik Houwen 0 votos
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@Frederick > If you're having a problem loading specific songs, it would be helpful to know more details about the tracks themselves to know if it's something there causing it to prevent loading.

Pulse 0 votos
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@Pioneer > Can I send you the track somewhere?

Frederik Houwen 0 votos
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Yes; please upload them to a file sharing service and post the link here.

Pulse 0 votos
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This is the file. Works perfect om my computer but not on my RX2. Very strange.

Frederik Houwen -1 votos
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Hello Frederik,

Thank you for sending the track files.

XDJ-RX2 engineers are now working on the fix using the files you kindly sent to us.

Thank you for your kind patience until any update is made.

Best regards,

CRM, Pioneer DJ

Keiko 0 votos
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I have the same problem with some tracks.

Some of this MP3 files are orginally downloaded via iTunes or Beatport. All other MP3 "players" do not have a problem with this tracks.

@Pioneer: If you need this tracks for analysis, too, I can share them with you.

 

 

 

 

BTH 0 votos
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Hello BTH,

Thank you for your feedback.

If you have the same issues with specific tracks, XDJ-RX2 engineers would like to analyze several tracks to find the root cause and fix the issue. 

Please use dropbox or any kind of file sharing service for sending the tracks.

Thank you for your kind cooperation.

CRM, Pioneer DJ

Keiko 0 votos
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Hello,

we've done some analysis of the MP3 tracks that causes the XDJ-RX2 with firmware 1.20 to hang up with "now loading" in the display.

The tracks had a lenght of 00:01h. We downloaded this tracks again and got the same tracks with an incorrect length of 00:01h.

After this we use the tool MP3val to fix the length with

mp3val.exe "c:\MyMusic\*" -f -t -nb

After this procedure the MP3 tracks work fine with the XDJ-RX2.

 

 

 

BTH 0 votos
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and more more music !!! NOW LOADING error !!!! XDJ-RX2 

attila foris 0 votos
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Sorry, but it's not poosible to download these tracks form dropbox.

Have you checked these tracks with MP3val?

BTH 0 votos
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@attila > Those Dropbox links were internal, not "shareable" links. As @BTH says, please try scanning them with mp3val and see if the corrected files can be loaded.

You may also try formatting your USB drive and re-exporting the tracks.

Pulse 0 votos
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Hello :)

Scanning them it's not a working solution. I can't scan through 10000 songs. The XDJ-RX1 mediaplayer never had this issue and still works fine. The songs I've sent through dropbox runs fine on it. The XDJ-RX2 does not play and the player crashes. I've tried it on several RX2 players and on neither of them works. Many people complain that the computer crashes. It's quite unpleasant if it does so while using it in a club.
attila foris 0 votos
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Sorry, but all your tracks above have invalid MP3 headers.

Please fix them with e.g. MP3val (mp3val.exe -f -t "c:\mymusic\*"). It only takes some minutes.

Analyzing file "Emeli SandÚ - My Kind of Love (RedOne & Alex P Remix).mp3"...
WARNING: "Emeli SandÚ - My Kind of Love (RedOne & Alex P Remix).mp3": Wrong number of MPEG frames specified in Xing header (0 instead of 10146)
INFO: "Emeli SandÚ - My Kind of Love (RedOne & Alex P Remix).mp3": 10146 MPEG frames (MPEG 1 Layer III), +ID3v1+ID3v2, Xing header
Done!

Analyzing file "FAUL & Wad Ad vs Pnau - Changes-1.mp3"...
WARNING: "FAUL & Wad Ad vs Pnau - Changes-1.mp3" (offset 0x1062): MPEG stream error, resynchronized successfully
WARNING: "FAUL & Wad Ad vs Pnau - Changes-1.mp3": Wrong number of MPEG frames specified in Xing header (0 instead of 13173)
INFO: "FAUL & Wad Ad vs Pnau - Changes-1.mp3": 13173 MPEG frames (MPEG 1 Layer III), +ID3v1+ID3v2, Xing header
Done!

Analyzing file "Juan Kidd & Felix Baumgartner feat. Lisa - Now You_re Gone (Jason Herd_s Most Obvious Mix).mp3"...
WARNING: "Juan Kidd & Felix Baumgartner feat. Lisa - Now You_re Gone (Jason Herd_s Most Obvious Mix).mp3": Wrong number of MPEG frames specified in Xing header (0 instead of 18422)
INFO: "Juan Kidd & Felix Baumgartner feat. Lisa - Now You_re Gone (Jason Herd_s Most Obvious Mix).mp3": 18422 MPEG frames (MPEG 1 Layer III), +ID3v1+ID3v2, Xing header
Done!

Analyzing file "Martin Garrix & Firebeatz - Helicopter (Original Mix)-1.mp3"...
WARNING: "Martin Garrix & Firebeatz - Helicopter (Original Mix)-1.mp3": Wrong number of MPEG frames specified in Xing header (0 instead of 10626)
INFO: "Martin Garrix & Firebeatz - Helicopter (Original Mix)-1.mp3": 10626 MPEG frames (MPEG 1 Layer III), +ID3v1+ID3v2, Xing header
Done!

Analyzing file "Sting - Englishman In New York.mp3"...
WARNING: "Sting - Englishman In New York.mp3": Wrong number of MPEG frames specified in Xing header (0 instead of 10253)
INFO: "Sting - Englishman In New York.mp3": 10253 MPEG frames (MPEG 1 Layer III), +ID3v1+ID3v2, Xing header
Done!

BTH 0 votos
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Hey Pioneer. I understand that invalid tracks should be fixed by us. But all I want is when an error apears on the screen, when a file is corrupt, the XDJ-RX2 is not blocked. The only thing I can do now is reset the controller, not very amusing in the middle of a set. Can't you make sure that the error is displayed but we can still navigate and choose another song? That's all I'm asking.

Frederik Houwen 0 votos
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Hi

I have some issues with my DJX RX it wont change from Grid mode to Zoom mode, it suddenly stops mid playing,  USB will not load either so there are 3 ongoing issues.  Can anybody help me please.

 

 

 

DJ Nick Bonna 0 votos
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I have the same problem my machine load the tracks with two or three seconds, the machine stopped suddenly. And, sorry because I wrote in other answer) but getting up the machine o solved the problem. Can be the hot of the machine which stop the Xdj-rx2.
Anyone solved the problem like me?

Rubio E 0 votos
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