DEACTIVATION ERROR 14 MAC REKORDBOX 5

I can't deactivate my licence to activate a new one!

It says to connect to the internet and restart rekordbox but doesn't work :((((

Blanche 19 de Outubro de 2017 23:41 Respondido

Comentário oficial

P lease file an inquiry ticket here and our rekordbox support team can gather some additional information to further assist you in resolving this issue.

Tomoharu Kirihara 20 de Outubro de 2017 03:17

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3 comentários

Already sent an inquiry, you take too long to answer. I already solved it.

If you can't deactivate your account and it tells you ERROR 14 just go to

Finder, choose View > Show View Options (or press Alt ). > Library > Application Support >Pioneer > rekordbox > Move activations.xml to trash

Then restart rekordbox and you're good to go.

:))))

Blanche 20 de Outubro de 2017 03:36 0 votos

Took too long to answer? You barely gave our staff 3 hours to answer your ticket before you posted to the forums!

I'm glad you got it resolved, but as our agents are based around the globe, your ticket (based on your location) may have been assigned in a region where the agents had already gone home for the day.

Pulse 20 de Outubro de 2017 16:42 0 votos