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Ridiculous Rekordbox bug.

I’m unable to bulk edit the Genre field in tracks in my Collection without it getting partway and promptly closing, half the time corrupting the RB library, meaning I have to load an old backup, try and work out what’s now missing, put the new tracks back in and then re-do all their tags. I upgraded to the latest version of Rekordbox for OSX (5.0.1) but the problem has not been fixed. I am using OSX 10.11.1.

I spend upwards of 7 grand on Pioneer gear (including the latest NXS2) and I can’t even use it, or I have to spend even more to get working software because there’s a crippled free version that can’t even perform basic tasks like editing tags without destroying my data? Ever heard of a thing called paid beta testers?

To top it all off logging in to this website to post this was nearly impossible in 3 browsers (getting “Missing required parameter” despite login and password being correct). When login was finally successful, I would be logged back out within seconds. Then, trying to make a new post puts the browser in a redirect loop (to https://www.pioneerdj.com/en/account/login/?return_to=https://forums.pioneerdj.com/hc/en-us/community/posts/new). So I’m writing this on my phone. Why does a company that charges so much for their hardware think it’s not necessary to pay their developers enough to make sure their products can actually be used by customers.

I hope Denon takes a decent chunk of your market share with their kiddie toy player. Maybe that’ll shake things up a bit and make you get off your ***es and make things work satisfactorily. The latest CDJ costs 3 grand and still takes almost two seconds to load a cue point. Insane.

Jack W Respondido

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@Jack > I'm sorry you're unhappy with the products, but I hope we can assist you with your problems.

We do have beta tests and you're welcome to try them here. Unfortunately some issues make it past our engineers and our beta testers. This particular issue you're reporting has been noted already, but I would also encourage you to please file an inquiry ticket here as our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

With respect to the login issue, some users experienced this problem with our SSO, but it could be resolved by clearing your browser cache and cookies.

 

Pulse
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