Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
I have an XDJ-RX2 and my direct link (via USB) is not working.
I have the newest firmware
I have all the drivers (including audio driver & export driver)
I Have Mac OSX 10.11.5 El Capitan
I have wifi turned off
I have it directly connected my laptop
I have my firewall turned off
Rekordbox is latest version
Rekordbox recognises that xd-rx2 is connected when I turn it on
STILL when I press rekordbox button on my controller, screen stays empty.
Can't figure out what I'm doing wrong!
Halp!!
Don't know what I'm doing wrong? I
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Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Did you find an answer?
I have the exact same thing going on.
The USB export link driver needs to be installed, firewall configured (or disabled), then it should work.
I've tried everything above and this is still not working.
Windows 10
Rekordbox 5.2.2
Installed USB link driver
Turned off windows Firewall
Switched to export mode
Doesn't work :(
Running windows troubleshooter on the adapter produces this error: "Ethernet 5" doesn't have a valid IP configuration
@Ryan > The XDJ-RX2 and the related virtual-ethernet adapter will use false / internal addresses and thus fail a validation, but I would recommend you also try disabling any other network adapters in your system.
I have Oracle Virtualbox installed. I disable the network interface for Vbox and it worked .. Is there a way of avoiding this conflict?