Every time I try to backup my library to an external harddrive it stops after 11 GB of files have been backed up. I have attempted this about 8 times now and every time it fails and when I check the folder in the external drive it is 11 GB worth of files backed up. How does this keep happening?
I'll get you to file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to further assist in troubleshooting this issue. Thanks!
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It could be due to a file with invalid characters or a path longer than 256 characters. Have you checked the log files in your user Documents/rekordbox folder?
That folder is empty. I have hidden files as viewable as well, if that makes any difference.