Comentário oficial
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Hello,
I have been using the Pioneer DDJ-RX for a while now. He has always worked well but I am now having a problem. Namely audio lag. The sound stops for a mili-seconds approximately every 30 seconds.
After some research on the internet, I already reinstalled rekordbox, reinstalled all audio drivers and increased the audio buffer but all without result.
I am using Rekordbox 5.0.3 now. But I have the problem since Rekordbox 4.
These are the specifications of my laptop, more than is required for Rekordbox Performance mode:
Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 5200U @ 2.20GHz 60 °C
Broadwell-U 14nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. X555LJ (SOCKET 0) 61 °C
Graphics
Algemeen PnP-beeldscherm (1366x768@60Hz)
Intel HD Graphics 5500 (ASUStek Computer Inc)
2047MB NVIDIA GeForce 920M (ASUStek Computer Inc) 52 °C
ForceWare version: 387.92
SLI Disabled
Storage
465GB Samsung SSD 750 EVO 500GB ATA Device (SSD) 37 °C
Optical Drives
TSSTcorp CDDVDW SU-228GB ATA Device
Audio
Realtek High Definition Audio
I hope you can help me and if there are other people who are affected by this problem.
I need help quickly because I need my DJ controller for my drive-in shows.
Regards,
Justin
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Publicação fechada para comentários.
Do you have any other USB devices connected? Or perhaps BT or wifi enabled? File sharing services? Antivirus?
I have no other USB devices conected. My laptop doesn't have bleutooth and wifi card is disabled. File sharing service is turned off. And I disabled my Antivirus.
So nothing of this is the problem.
Can you help me futher?