Have a feature request or suggestion? Post your idea here!

Publicação

5 seguidores Seguir
0
Avatar

Rekordbox 4.0.1 Still crashing when going full screen

I'm still having this problem even with v4.0.1update .
Tried all the solutions provided ( graphic card drivers updated and task bar auto-hide enabled/ disabled ) but still no luck...

As soon as I go to view- full screen , software only shows the bottom half of the screen. Clicking on anything in the software returns an error saying that rekordbox isn't responding.
Laptop is running Windows 8.1, i5, 8 GB DDR3, Intel HD 4000 graphics. Tried to run through the nvidia graphics and it simply doesn't run.

All the drivers are up to date.

Ricardo M. Cunha Respondido

Publicação fechada para comentários.

11 comentários

0
Avatar

Hello Ricardo,

Could you please send me a crash dump file?

It is in the following folder.

C:\Users[user name]\AppData\Roaming\Pioneer\rekordbox\Crashes

Regards,

Hiroyuki 0 votos
Ações de comentário Permalink
0
Avatar

Hi Kiroyuki, where do you want me to send the crash dump file to ? Although the last crash dump dile i have listed is from October 11th, seems that this situation simply doesn't generate any crash report...

Ricardo M. Cunha 0 votos
Ações de comentário Permalink
0
Avatar

@Hiroyuki, how can i send you the dump file?
Regards.

Ricardo M. Cunha 0 votos
Ações de comentário Permalink
0
Avatar

seems like a similar Problem i already posted in eap Forum. seems like rb doens't like Intel graphic Cards.
a Workaround for me is to Switch to Export mode an back than Fullscreen works fine.

Daniel Ventura 0 votos
Ações de comentário Permalink
0
Avatar

@Pulse, thank you....sending it right away

Ricardo M. Cunha 0 votos
Ações de comentário Permalink
0
Avatar

I was one of the users that also had this problem. I tried the workaround via Export mode, still crashed when switching to full screen. I'll send my dump file as well.

vortoozo 0 votos
Ações de comentário Permalink
0
Avatar

^, there is no file in the referenced folder.

vortoozo 0 votos
Ações de comentário Permalink
0
Avatar

@vortoozo, my issue doesn't generate any crash dump file either.

Ricardo M. Cunha 0 votos
Ações de comentário Permalink