Have a feature request or suggestion? Post your idea here!

Publicação

2 seguidores Seguir
0
Avatar

rekordbox does not start anymore after import backup on new system

Hello

I just installed a new mac, and wanted to import the Rekordbox backup. The Application crashed during the import and now does not start with the message 'unexpected application error'.
I tried to delete all the files and reinstall, no success.
What can I do? on mac yosemite

best regards

Valentino

Publicação fechada para comentários.

15 comentários

1
Avatar

@Valentino > It could be that the rekordbox database is damaged. Before I give you instructions, can you tell me which operating system you're using?

Pulse 1 voto
Ações de comentário Permalink
0
Avatar

Hello as written above its x os yosemite. 10.10.
i did uninstall and delete all pioneer files i could find and reinstall. Same error message like before.

Valentino 0 votos
Ações de comentário Permalink
0
Avatar

Sorry, missed that as it wasn't title case. :o

Please go to the Finder, go to the menu and select Go > Go to Folder... and enter ~/Library/Pioneer/, then click Go.

Select the rekordbox folder and rename it rekordbox-old, then try installing rekordbox again.

Pulse 0 votos
Ações de comentário Permalink
0
Avatar

I renamed the folder, uninstalled, installed again. same error message. not even starting up.

Valentino 0 votos
Ações de comentário Permalink
0
Avatar

I don't need the dump file yet. Can you try again, at this location:

~/Library/Application Support/Pioneer/

Rename both the rekordbox and rekordbox3 folders (if both exist) as well as the folder per above, and then reinstall and try again.

Pulse 0 votos
Ações de comentário Permalink
0
Avatar

ok that was success, thanks! I will now try to restore from time machine instead of the rekordbox backup file.

Valentino 0 votos
Ações de comentário Permalink
0
Avatar

Awesome. You should be able to restore the contents of that first folder and have your database contents good to go.

Pulse 0 votos
Ações de comentário Permalink
0
Avatar

~/Library/Pioneer/rekordbox

Sorry that wasn't clear. ;)

Pulse 0 votos
Ações de comentário Permalink
0
Avatar

ok. sadly I don-t have that in my time machine for some reason. I imported my music files now already.
I made xml export as well before, now I put the link to that xml files in the preferences and restarted, but no playlists show up.

Valentino 0 votos
Ações de comentário Permalink
0
Avatar

The playlists are stored in the masterPlaylists3.xml and smartlist.xml files.

Pulse 0 votos
Ações de comentário Permalink
0
Avatar

ok, where would they need to be safe? found them in the bak backup file

Valentino 0 votos
Ações de comentário Permalink
0
Avatar

does not get me any playlists back. I finally found the library folder from the Time Machine as well. no success in getting my playlists. it-s quite a problem, need to perform

Valentino 0 votos
Ações de comentário Permalink
0
Avatar

Have your tried importing your export database again?

Pulse 0 votos
Ações de comentário Permalink