Device connected but not listed on Sync Manager screen

@Ben > Your iPhone will only appear within rekordbox when you connect via the rekordbox mobile app on iOS.

Correct. I am connecting using the mobile app. Once I do so, I can see the iPhone listed under "Devices" on the main rekordbox screen. However, the iPhone is not available on the Sync Manager screen.

I just updated to OSX 10.10.5 to see if that made a difference but still no luck.

@Ben > Are you in the "Connect to Computer" mode in rekordbox mobile?

Have you verified that your firewall is off?

(Wow, thanks for such quick responses!)

Here the steps I am following:

On the iPhone app I select "Connect to Computer" and then press the connection button in rekordbox on my Mac. I click "Yes" to the prompt to initialize the connection with the mobile device. At that point, I see the iPhone appear in the Devices list in rekordbox on the Mac. I click the "Sync Manager" button and the Sync Manager screen opens. At this point, the devices list at the top of the Device column does not show the iPhone. It only contains "(no choices)"

Yes, I verified the firewall is off.

Ahh, this is a simple misunderstanding in how the sync manager works. You need to select playlists to sync from iTunes to rekordbox and/or rekordbox to USB / SD devices. The sync manager doesn't work for mobile devices. Simply select your playlists and drag/drop them to the device.

Ahhh! I see. So it looks like I just need to right click the device and select "Update Collection" to get my cue point edits from the mobile app back into my collection.

Thanks!

I think they didn't allow the sync to mobile because of the reliability in connection over wifi, but yes, you can still update by right-clicking as you note.

To sync your Playlists with your mobile device, you do not use the Sync Manager. (This thread helped me figure it out)
Once your mobile device is connected, follow these steps to get the Playlists you want on your mobile device:
*Go to the Playlist you want to select
*Right click on the Playlist
*Select Export Folder & click on your mobile device
And that's it!

Hello, what about getting the tracks information I modified on the mobile back to Rekordbox? (cue points, grids, etc.)

Stange thing my iPhone 8 doesn't show up at all in Rekordbox (under Devices for example) excepted in the Search Mobile window.

Lastest Rekordbox, Catalina and iOS.

Any help is welcomed :-)