Deactivation error. Error code: 30

I've been trying to get Rekordbox working with on another laptop. I deactivated the account on my original laptop then activated it on the new laptop.

Had major problems getting Rekordbox working on the new laptop even though it was a higher spec. High CPU, audio drop outs even when waveform set to low and latency increased to max and tried everything everyone else has on this forum with similar issues.

I've tried to deactivate the license to move it back to my original laptop but get a Deactivation error. Error code: 30

Any ideas on how i can resolve this issue?

kev sleight 14 de Abril de 2016 08:30 Respondido

Comentário oficial

For all licensing issues, please file a rekordbox support inquiry here and our team will be happy to assist you.

Pulse 3 de Novembro de 2016 17:09

Publicação fechada para comentários.

Data Votos

7 comentários

i have the same problem. Can this be solved? gr Mark

Mark Krasenberg 14 de Maio de 2016 06:03 0 votos

Yes log this with support and they'll sort it out

kev sleight 14 de Maio de 2016 10:15 0 votos

oke, thks, but can i do it by myself or only with support?

Mark Krasenberg 14 de Maio de 2016 10:25 0 votos

-1

You need support. You'll have to send them logs and files from your system in order for them to reset your license. They where very quick to respond and fixed it quickly.

kev sleight 14 de Maio de 2016 10:30 -1 votos

Any solution?

Mariobey 6 de Outubro de 2016 15:41 0 votos

How do I report the same problem to Pioneer as I also need to deactivate the license on my old laptop and use my new one...

Ian Watson 3 de Novembro de 2016 16:39 0 votos