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Sorry to hear about these issues. Could I please direct you to file a support inquiry here? Our rekordbox team will be happy to assist you.
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Key info disappearing after reloading tag
I've noticed a few times since getting used to Rekordbox that my key information has mysteriously disappeared.
I have now just discovered that this is caused by reloading the tag. I still use Traktor alongside RB and do most of my editing on that. I just opened up RB to update some tags that I'd edited in Traktor and the key information disappeared.
Is there any way to prevent this ?
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Hi MiQ,
probably the same problem as we have here. No progress...
https://forums.pioneerdj.com/hc/en-us/community/posts/206611866-Release-Date-metadata-stripped-from-mp3-files-4-1-x
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This happens to me regularly as well.
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Had a reply, gotta say this is rather unimpressive. Shouldn't be too hard to fix surely.
"unfortunately this is a know issue which can not be solved. Only solution will be to update the tags in rekordbox iso using Traktor for this
with best regards
Pioneer DJ Support"
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