Comentário oficial
Hi Dave Cox,
Sorry to hear about these issues. Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
Ações de comentário
Hi,
I had signed up for Rekordbox DJ on the monthly subscription plan. I have since purchased a DDJ-RZ which has it's own license. Therefore I have cancelled the monthly subscription through My Commerce.
However, when I open Rekordbox to activate it again with the license key that came with the DDJ-RZ, the Activate option is still greyed out.
Do I have to wait until the remainder of the current month's billing cycle runs out for Rekordbox to deactivate, so that I can reactivate it?
Hi Dave Cox,
Sorry to hear about these issues. Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
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