DDJ-RB

Hi Leonardo Barcellos,

Thank you for informing the issue.

If you use Windows as the operating system, there might be a problem with its driver for display adapter.
Check if your driver software is the latest version.

• Example of how you check and update the driver software 1.Click the Start button and [Control Panel] to open [Device Manager]. 2.Click the [+] button to the left of [display Adapter]. 3.Right-click the name of the display adapter you use (e.g. Intel(R) HD Graphics) and click [Update driver software] in the menu. 4.Click [Automatically detect the latest version of driver software].

If you still have the problem after trying the process listed above, go to the following website and check and update the latest version of the driver software.
Intel(R) Download Center
NVIDIA Driver Downloads
AMD Drivers + Download Center

Hi Leonardo Barcellos,

If your driver software is the latest one, could you upload the crash logs to here? Our rekordbox team will be happy to assist you.

I fixed it

1. Close rekordbox.

2. Open the link below in your PC on a text editor such as memo pad.
C:\Users\[user name]\AppData\Roaming\Pioneer\rekordbox\rekordbox3.settings

3. Change the value in the text editor from 0 to 1 as follows:

4. Save the text editor.