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DDJ-RX Gain Level is Low on Channels 3 + 4

With the same song loaded into all four decks, and all four Trim knobs set to identical positions, the Gain level coming out of Channels 3 + 4 is significantly lower than Channels 1 + 2.  The Trim knobs have to be set noticeably higher on Channels 3 + 4 in order to get the same Gain levels as Channels 1 + 2.

Auto-Gain is off.
I've tried this with multiple tracks, re-analyzed each time.
I've tested out each of the Headroom settings - no change.

Why is this?  Have I found a bug?  Is this an issue with the controller itself or the rekordbox DJ software?

Thank you.

Sheen Sayer

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Could you confirm "4 DECK Mixer Panel" on GUI?

 

1.press the [MIXER] button in the upper-left corner

2.change layout mode to [4 Deck horizontal] or [4 Deck vertical]  

 

Are all knobs(Trim / EQ) on GUI set to same position? 

Are all channel faders on GUI set to same position?

Knob will be set to 0 o'clock if you double-click on the knob.

 

hub 0 votos
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Double-clicking the Trim knobs on all four decks in the rekordbox DJ software successfully set the Gain to the same level on all four channels.

I then immediately set the Trim knobs on the DDJ-RX to identical positions, and the Gain level of Channels 3 + 4 are still lower than Channels 1 + 2.  The volume difference can be heard and also seen on the Gain level meter.

It appears to be a flaw with the Gain control of Channels 3 + 4 of the DDJ-RX.

Video evidence:
https://youtu.be/XqUnFD04kbw *fixed link*

Sheen Sayer 0 votos
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Sorry, we can’t watch your video because it set to private.

 

 

 

hub 0 votos
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Sorry.  I fixed the link.  It may take a few minutes to be viewable.

Some tracks show an even greater difference in Gain level between channels 1/2 and 3/4 than the one in the video does.

Sheen Sayer 0 votos
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Any updates as to why this is?

It's been quite annoying having to constantly adjust channels 3 + 4 even when Auto Gain is on and the Trim knobs are set to the same levels as 1 + 2 for a set.

Is my DDJ-RX somewhat defective or do they all operate this way?

Sheen Sayer 0 votos
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