I using ddj sx on rekordbox dj
I used to playing with it and mostly work good.
but sometimes... it dropout and no audio , no signal output
when it dropout, LEDs are stutter and some buttons work but some are not.
working buttons are has latency but rekordbox dj works well
It recover randomly . sometimes turn off/on is work but sometimes I reset hardware, upgrade firmware, reboot my laptop, even spend sevral days, it do not recovered...
I asked and bring to my country service center but they said it works well
laptop is 2013mid macbook air / 1.7Ghz i7 / 8G memory / el capitan 10.11.6
rekordbox dj v4.2.1
ddj sx firmware :v107
I already checked USB port and removed USB hub .
Is it hardware problem? or sort of compatibility problem?
please help
thanks
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did you checkd the Recordbox FAQ for suggestion?
https://rekordbox.com/en/support/faq.php?c=172
sorry but Im not realy an OSx guy but why did you want to run recordbox with the SX!? the unit was designed for running SeratoDJ.
did you changed something in the units Utility Settings?
I checked
I know it's good compatibility with serato but I use CDJs on gigs.
I just use sx at home because it's easy to manage tracks for USB sticks.
I didnt change setting. I reseted hardware, software setting.
I think it's hardware issue cause when it startup, LEDs stop ceremony.
please watch this
my sx's startup
looks like the device stucks ....
i hope that Pioneer Tech Support can help you
Does it Startup the same way even if the USB Cable is Disconnectet!??
yeah that video is disconnected status .
how can i ask tech support?
for any repairs on the device try to find a Dealer in your country.
http://www.pioneerdj.com/en/support/service-centres/
and
http://www.pioneerdj.com/en/support/contact/
the pioneer support read our thread but it could take time :D
I visited my country service center TWO times but they said can't find strange
okay I'll wait
one little thing you can try is to set in UNIT Setup -> Midi message -> up to 5ms
It could help the device.(Default is 4ms)
How do you the Resets of the device?
Never read that in the manual so far.
@Sans-mean > Could you please try using the SX with another computer?
Of course I checked Two PC. I think it's not problem on computer or driver and USB