[Solved] Plus pack??

After having issues with rekordbox and my laptop getting a virus ive had to reset windows, and reinstall rekordbox, all is fine but I've lost my plus pack that it came with and can't seem to get it back? Any ideas because I'm stuck!!

Michael Lawes 13 de Setembro de 2016 09:59 Respondido

Publicação fechada para comentários.

Data Votos

8 comentários

Have you signed back in to your Kuvo account in the rekordbox?

Marek 13 de Setembro de 2016 10:18 0 votos

Yeah have re entered my licence key and resigned into kuvo, I'll double check tonight but I'm 99.9% sure I have

Michael Lawes 13 de Setembro de 2016 10:20 0 votos

So when you try to activate your license, what does it say?

Marek 13 de Setembro de 2016 10:21 0 votos

Works as per usual, have no problems using rekordbox etc just can't find the plus pack I had originally

Michael Lawes 13 de Setembro de 2016 10:22 0 votos

And when you go to settings -> licences, is the plus pack there shown as activated?

if not, what happens when you try to click activate and inserts your licence code there?

Marek 13 de Setembro de 2016 10:45 0 votos

Couldn't tell you right now as I'm at work, but I'll look tonight and post up my results, cheers marek

Michael Lawes 13 de Setembro de 2016 11:13 0 votos

If all else fails, file a support inquiry here. Our rekordbox team will be happy to assist you.

Mark Gallo 13 de Setembro de 2016 14:34 0 votos

All sorted now re entered key and it was fine, cheers guys

Michael Lawes 14 de Setembro de 2016 15:22 0 votos