my wheels are working, but unlike my friends ddj rx, when i wheel back a track, the needle point just stops a few beats behind instead of running back quite far, please help as cant see a lot on the user manual.
@LEBON, Sorry for the trouble. Please file a support inquiry here and our rekordbox team will be happy to assist you in troubleshooting this issue.
@Tom, We are always grateful for your support. Thank you.
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Have you checked this thread?
have just recieved an email from you and am unable to even open update? am trying with win rar but i think the issue may just be a setting i need on the decks, how would i open with winrar?
When the downloaded zip file is double-clicked, the update file is unzipped.
just seems to open the rar file?
worked for a second but didnt have the decks connected, tried again and nothing.
It's "jar" not "rar". "jar" is a JAVA file.
You don't need to unzip this "jar" file, and update the firmware with following steps.
[Steps]
Open [Preferences] > [Audio] > [Audio] to check whether your audio device(DDJ-RX ASIO) is selected. If the device you use is set, reset the device. (i.e., select different audio device and then reset the audio device you use again.)
have done all of this and have updated but still having the issue, second track now running off sync as well, it slides to the left even if on the same bpm? please help