Sorry, I'm not 100% clear on this issue as you say it works when you press the loop buttons on the CDJ ... when is it not working? What are you doing that it's not looping?
The auto loop button in Rekordbox (where you can change the loop to 8, 16, 32 etc within the software) seems to work sometimes and then other times disappears so it is 'locked' (as in attached image). When 'locked' if I press the loop buttons on the actual cdj then it will correspond to that number.
I'm not sure what I'm doing wrong but one day I'm able to use the auto loops and then another I'm not. Also sometimes one of the decks will not have the problem, then at other times both of them will have the problem.

I'm not sure why this is happening?
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Sorry, I'm not 100% clear on this issue as you say it works when you press the loop buttons on the CDJ ... when is it not working? What are you doing that it's not looping?
The issue is that I can't click on the area I have circled and change the loop to say 16 or 32 bars. There is usually 2 arrows which allows you set the loop either higher or lower. Tge highest I can go on the cdj is 8 bars.
This is the format I want where I can adjust it...
Which hardware unit(s) are you using with rekordbox, and which version of rekordbox are you running? That looks like v4.x?