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My headphone doesn’t work

I cannot get my headphone work on my Ddj RR
Not updating the firmware can be a problem?
Do I need to update the firmware?
Thanks

Psgetfit

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@Pal > Sorry to hear that, let's try some basic troubleshooting steps first...


Assuming everything is set up correctly in rekordbox with a song playing on channel 1...

1) adjust the TRIM knob so levels show in the CH1 meter

2) press the CUE button for channel 1

3) turn the HEADPHONE MIX knob to be at 12 o'clock

4) on the front of the unit, adjust the HEADPHONE VOLUME; sound should now be heard in the headphones

If this doesn't resolve the issue, we'll investigate the configuration within rekordbox - and I'll need to know which operating system you're using.

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