Been using the controller since lauch here, now today the right jog display is completely white.
Is this a known issue?
Yikes. Sorry to hear that didn't help. Please file an inquiry ticket here and our support team will be able to gather some additional information to assist you in resolving this issue.
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No. Have you tired checking your REKORDBOX brightness settings for the Jog under preferences->controller->Jog?.
if all fails, you could try resetting to default under preferences->controller->reset to default. If that still doesn't work try contacting support
Haven't experi nced this. I have ould recommend to contact the place you got it from and exchange or send it in for repair.
I would try re-flashing the firmware first, if that doesn't work, please let us know.
yesterday while I was working, I had the same problem in the right display, to me the screen is only partially white. I tried to change the brightness on preference, and to update the firmware, but nothing.
the console is essential to me for work and I can not leave it in assistance for a long time, how can I do it? thank you
Yours sincerely
@dip > Per above; have you tried updating the firmware / rebooting everything?
yes, i tryed to do everything, but it's the same
