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Rekordbox link button not showing (XDJ-RX2)

So I got this problem where my LINK button will stop coming up randomly.

Normally I fix it with reinstalling rekordbox and the drivers but today that didn't do the trick.

0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: Yes, I swear it!
1) Operating System: Windows 10
2) OS Type: 64bit
3) rekordbox version: 5.2.2 rev.13964-13531-13532 x64
4) Using LINK: Yes (Well, I'm trying to)
4b) LINK Connection method: XDJ-RX2 / Wired (USB)
4c) Using with CDJs: No
7) Have you scanned your files for errors: Yes
7b) Have you scanned your drive for errors: Yes
8) Is rekordbox crashing at all: No
8b) If not crashing, are there any error messages: No
9) Are you able to repeat / reproduce the problem: No (The problem happens randomly)
10) Does the problem occur with one specific song: No
12) Provide as much detail of the issue here:

It seems that my rekordbox randomly decides to stop showing the LINK button.
This happend to me a few time before and I usally reinstall rekordbox and the drivers for my XDJ-RX2.
But today that didn't do the trick. It's very annoying that I have to do this every f***** time this problems pops up.
I was thinking maybe because of an update but that isn't the case since the last time I updated everything all worked fine.

Things I tried:
* Disabling my firewall
* Changed the network type to private (which it was already on)
* Disabled file sharing
* Checked my connections (I only have a ethernet cable connection, no wifi)
* Scanned for malware and viruses (I let it autoscan everyday didn't find anything in the last week)
* Checked for third party programs that could potentially block connections (didn't had any)

I have my XDJ-RX2 directly connected to my computer worked fine last week. I saw some posts about connecting it with an ethernet cable however it doesn't seem that my XDJ-RX2 has a port for that.
I didn't change anything remotely to rekordbox or the drivers (or anything else close to that for that matter)

 

Anybody have any idea how to fix this randomly recurring problem?

DJ Android Respondido

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I'm going to direct you to file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse
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7 comentários

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Yup, reinstalled it twice even.

Would be weird if it worked before without. :P

DJ Android 0 votos
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Does the network show up as "Public" or "Private" for that virtual device?

Pulse 0 votos
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You were correct in the first config; it has to be PRIVATE.

What is the antivirus / malware scanner you're using?

What's the make / model of computer?

Are you connecting via a USB hub?

Pulse 0 votos
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  1. Malwarebytes (Premium) (Already checked if it is blocking anything but no, would be weird since it worked fine a few weeks ago)
  2. It's custom made. I'll add a dxdiag.
  3. No, straight via USB 3 in the back of my desktop pc (straight into the motherboard).

Also tried different USB ports but nope, still no luck.

DxDiag: https://pastebin.com/EVEzu6cB

 

DJ Android 0 votos
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