I was using my DDJ-SB3 with Mac OS Sierra fine. Then I updated to Mojave 10.14.1 and it doesn't even recognize it. I have tried all posted suggestions. Firmware update good. Website says it if FULLY supported. PLEASE HELP!!!
First, check that you've allowed Serato to interact with the system / hardware. Follow these instructions, but for whichever Serato software you're using.
If that's not it, try following these steps.
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Serato is allowed. Still nothing. second link not working
I have tried almost everything I could find online... But it won't see it. The Mac sees it in "hardware utilities" as a connected usb... but Serato does not. Serato sees my Rane SL2, so I know Serato works.
Are you using Pro or Intro? If Pro, have you purchased a license for it in order to use the SB3 with Pro?
yes a purchase version of pro. But because it doesn't recognize the sb3... it keeps asking to activate
I'm pretty stuck here. I have opened a case and was supposed to hear back... but nothing
If Serato is still asking you to activate, then it doesn't sound like you've activated your license for Serato DJ Pro.
"Opened a case" where?