DDJ-RB Licence Key

Hello,

I recently purchased a 2nd hand RB which didn't come with the licence key for rekordbox.. How do I go about this please?

I have added the device to my profile with the serial code of the product.

Thanks

ashlea wilson 25 de Janeiro de 2019 12:18 Respondido

Comentário oficial

@Ashlea > The key on the bottom of the unit is a tracking key, not the serial number required to activate rekordbox; that is included on a black card found inside the box. If you did not receive one, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse 26 de Janeiro de 2019 15:27

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Unfortunately if you have purchased it from a user, the key doesn't necessarily need to be sold with the hardware, so if that's the case, you'll have to purchase a rekordbox license.

If you purchased it from a dealer and they did not provide a key, you'll have to contact them and ask them to request a license.

Pulse 26 de Janeiro de 2019 03:01 0 votos

Hello,

I bought it from the UK retail shop CeX, will they be able to request an one?

Thanks

ashlea wilson 26 de Janeiro de 2019 11:40 0 votos

Hello

I have found the key on the device but when I enter the 26 digit it says invalid

Please may you advise

ashlea wilson 26 de Janeiro de 2019 14:20 0 votos

Just been into store they advised it's a new controller and the key should work, I can take it back to them and they will email yourselfs. Just wondering I can send you the key in private message so you can check it?

Thanks

ashlea wilson 26 de Janeiro de 2019 14:59 0 votos