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XDJ-RX and USB Formatting

I have my XDJ RX for about 2 years now and I have some problems with it. I couldn't find much info about it. So I hope someone can help me.
During longer sets (over 2 hours) I start to get messages on the display saying:
"Track needs to be analyzed" or "track not found" 
After a while it starts doing it to more tracks in the same folder. If I keep going longer this problem will expand to all folders. If I still keep playing the unit will eventually freeze completely.
To avoid the freezing I have to eject the usb when the first error messages start appearing. After ejecting and re-inserting the usb, it will behave normal and all tracks that had given me errors play perfectly fine. Sometimes it behaves normal for the rest of my set, sometimes the problem re-appears after a couple of minutes.
I will try to give as many details as possible:
Brand usb 1
Kingston data traveller 3.0 128gb
Brand usb 2
Sandisk Extreme Pro 3.1 128 gb

All my tracks have been purchased and analyzed with rekordbox.
All my tracks are 320kbps
I'm currently using about 70gb on both usb sticks.
Both USB sticks perform without any error on other pioneer products. (xdj 1000 mk2, cdj2000 nxs 2)
The usb sticks are formatted MAC OS extended journal (hfs+)
I have folders with playlists in them. My biggest playlists have about 850 tracks in them. But most of my playlists have about 25 tracks in them. The problem happens in all folders/playlists.

I have tried to find information about this and it seems the XDJ-RX doesn't work well with usb sticks formatted HFS+
I also read that the solution is formatting the usb sticks FAT32.
So I formatted the sticks to fat32. I tried exporting my playlists to the newly formatted usb sticks but it was taking forever so I aborted. It was exporting my 70gb of tracks and after about 24 hours it was done only about 20% (extremely slow)

Is there a way to fix this? This is extremely annoying. Obviously the freezing of the unit during a gig is quite embarrassing, and constantly ejecting and re-inserting my usb sticks to avoid freezing is not the solution either. 

Can I get some help?
I have contacted tech support, they have only asked me to send them the tracks that gave me errors. But I swear, it has nothing to do with the tracks. It's always different tracks giving me errors. And it definitely has nothing to do with the quality of the usb sticks since they operate perfectly on other Pioneer gear.

PLEASE HELP!
It's much appreciated.


Theo Sanders

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Hello
You need to use the old school "HP Format tool" & then format it as fat32. Also perfom a full format not quick/fast the first time you prepare the USB stick.

...very silly unfortunatly.

It's the only way to get reliable beatgrids & no errors.
Be sure to analyze in "Normal Mode" within Rekordbox and all them problems will be solved.

Aaron Johnson 0 votos
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UPDATE:
I have formatted one of my usb sticks to msdos (fat32) on my mbp. 
It took a whopping 38 hours for the 70gb to be analyzed on Rekordbox.
I just plugged the usb in my xdj-rx and it loaded in about 3 seconds.
When it was formatted HFS+ loading the usb took about 30 seconds on the xdj-rx.
This looks very promising so far.
All playlists and tracks seem to be there and play.
I haven't played a set with it yet but I will put it to the test soon.

Formatting to fat32 seems to be the solution.

@pioneer:
HFS+ formatted drives are not reliable on xdj-rx players.
You should warn your customers about that.
It could have saved me (and many others) unnecessary trouble like errors and freezing of the unit while I'm on a gig, many many times.

Theo Sanders 0 votos
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@Theo > They are; I use HFS+ drives which I know I'll never connect to a PC, and FAT32 for devices I need to move between OS's, and I've never had an issue.

Pulse 0 votos
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@pulse 
If they are reliable, it would work for everybody, all the time.
fat32 seems to be the more reliable option here for me.
I still have to put it to the test next weekend.

With that being said.

The issue with hfs+ starts when playing longer sets (3+ hours) on specifically, the xdj-rx.
I never had a single problem with hfs+ on any other pioneer gear.


 

Theo Sanders 0 votos
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@Theo > We are aware of certain combinations of USB chipsets not working with some of our products (eg. the Corsair Survivor series in an XDJ), but it's possible there are other issues when dealing with a USB chipset + file format + host device which, over time, are less reliable than other combinations. Please use whatever seems to work best with your devices.

Pulse 0 votos
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