DDJ-400 / Issue with Tempo Pitch

Mac or PC?

i'm testing on PC right now

I have the same issue too, the Tempo Pitch from deck 2 is having problem(when I slide the tempo pitch down(it should increase BPM) but BPM decrease. Perhaps it is a bug from the latest rekordbox update?

I started experiencing this same problem about a month ago as well, except for me, Deck 2 works just fine, and Deck 1 is completely unresponsive. I read elsewhere that resetting the MIDI settings to default might fix it, but I don't think that should be the problem, as I have not made and changes to them that I can recall. I am going to try this when I get home from work tonight, and if that doesn't fix it, I am going to try using a MIDI Monitor to read whether or not the slider is even sending a signal at all.

If you guys have any other suggestions, they would be greatly appreciated.

Thanks!

PS I am also using PC

Hi, I am having the same issue but with Deck 1, I tried using DJPro instead of rekordbox and I get the same behaviour...
Did anyone get any fix on this issue?

HELLO PIONEER SUPPORT

Lol

First thing to try -- replace the USB cable.

Second -- try a different USB port on your computer.

The main reason this issue occurs is your computer is not delivering adequate power to the DDJ-400.

Hi, thanks for you reply, I tried using a different cable in a different computer with the same results unfortunately.

Please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.

Hi.

I have the same issue too.

The Tempo Slider from deck 2 does not work properly (when I slide the tempo slider down or up, both decreases the bpms, and erratically).

I have updated the firmware to 1.01 days ago and it was working fine. Now it doesnt.

(I have tried with different usb ports and a new usb cable)

Please help me. The controller only have 2 months since i bought it.

Thanks.

@PICHI > Answered here; please don't cross-post.

Hello,

I am having this same issue. Tempo pitch on he right deck was working just fine and from one song to the next stopped functioning without any warning.

I tried everything suggested on this thread with no luck. I even installed the latest firmware again, just in case, but the problem persist.

I have seen a lot of comments on the internet lately from DDJ-400 users with this same problem, is Pioneer looking into this as a possible firmware/software glitch as it seems to coincide with the latest Rekordbox update.

Thanks

Ola, boa tarde! Estou tendo o mesmo problema! Como solucionaram? Era um problema de software ou harware?

Por favor, ajudem!

Has anyone found a solution to this issue? I started experiencing the same problem on my deck 1's tempo slider.