I can't use the controller, I can only use the laptop to mix. (the sound is working). rekordbox is connected to the mixer, it can read it, but I can't use it. the knobs are not working

I allowed rekordbox to access my microphone, I don't know what else to do. I wonder why I can't use my controller to mix, I can only mix through rekordbox...
the mixer is just an intermediary, I can't even use it, the knobs and buttons are not working.

I have a Mac OS Mojave 10.14.5. and I use DDJ-400 with the latest version of rekordbox.

Thank you in advance, pioneer technical support !

Jad Kojok 9 de Junho de 2019 12:26

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5 comentários

@Jad > If you open the rekordbox preferences to the AUDIO page, scroll to the bottom, is the DDJ-400 listed there as a control device?

Pulse 10 de Junho de 2019 17:33 0 votos

Yes it is. The DDJ-400 is well connected and rekordbox can read it. but I just can't use any knobs. This same controller used to work just fine on my Windows laptop. now it doesn't work on my new MAC.

Jad Kojok 10 de Junho de 2019 17:57 0 votos

should I delete rekordbox and try reinstalling it, but, this time, with the DDJ-400 connected from the start ? because I plugged it in after installing rekordbox, not before. should I try that?

Jad Kojok 10 de Junho de 2019 18:02 0 votos

Follow the steps here to troubleshoot.

Pulse 10 de Junho de 2019 18:26 0 votos

I have the same problem but your link doesn't work.

Petersan 19 de Fevereiro de 2020 10:49 0 votos