solved... 
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I have a problem. Turning the cue / master only hears the cue .... if I rotate on the master nothing is heard. The cue volume is working properly. What can it be ?
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solved... 
Yes, that pesky CUE on the Master channel! Glad you got it worked out..
The synchronization sync starts when the fader is almost all raised ... is it possible to start it when the fader is in the middle?