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Ddj-400 volume fader issues

DDJ 400 channel fader volume stuck Hello, My ddj 400 controller is having some issues. The channel fader seems to be stuck on a certain volume, even though it is all the way up or down on the controller itself, it doesnt matter it stats sort of halfway on the software. What can i do about this issue ? Ive tried different USB ports and cables. When i put the volume all the way up the software just shows that the volume is at about 20% , when i click it all the way up on the software it instantly goes back to 20% , it stuck on there and it doesnt go higher , or Cant go higher
Waut Lammar Respondido

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Hey Waut,

I'm sorry to hear about this issue -- typically it occurs when the DDJ is not receiving adequate power over the USB connection. Please try using a different USB cable, a different port on the computer, or a powered USB hub. If you still have issues, there is always the chance it's the DDJ itself. In that case, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Rubim,

Answered your topic here.

Pulse
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Here is my post/topic:

 

I am having some malfunction problems with my DDJ 400, I mean, the left channel volume fader gets totally unstable when I push it all the way up no max or all the way down to  0. Sometimes I just cant manage to reach max level, or, when I do, it gets crazy, moving a bit down and up by itself, which is obviously messy.

Then, more recently, it started to also happen with the CFX level button, which is showing a similar behavior, I barely touch it and the FX level starts to act by itself, turning a bit clockwise and counter clockwise fastly and, when I try to clockwise max, it stucks at 80, 70% max.

Since Pioneer doesnt have any authorized support spot in Brazil, and aware that is a hardware problem, I just ask you guys to tell me the potentiometers specs used on my controller, so I can at least try to fix it by my own, replacing the FX and volume faders internal parts.

Can someone help me please?

 

Thanks in advance.

Rubim Carvalho 1 voto
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