When I click the login button in performance mode, I get taken to the tidal login page and after logging in it says I can close the page. It doesn't show as logged in in rekordbox, though. I have tried multiple browsers: Chrome, Firefox, Edge, and Explorer (yea the ancient one). Only with Explorer did it ask me if I wanted to open rekordbox, but it was unable to find any program that could open the link. It didn't even allow me to search for the program, it only gives me the option to search the Microsoft store.
I tried logging out and then logging back in with both my email and facebook, didn't change anything either.
Edit for further information, When I check the console in Chrome the following error comes up after confirming the account:
Failed to launch 'rekordboxdj://auth/redirect?code=-*longcodesnipped*&state=na&lang=en' because the scheme does not have a registered handler.
If you're still having a problem, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks.
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Reinstalling Rekordbox fixed the issue.
Same problem when I upgraded from within rekordbox, solved by downloading and installing fresh.
Hi there, do you guys now use rekordbox 6.4.2? Tried reinstalling but no luck...
thank you!
Same issue here - not working for me and on latest Rekordbox on a mac.
Same here. 6.4.2 and not working. I tried uninstalling and reinstalling but that didn't work either. Did you guys find a fix?
@Philip > please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.