Static Noise DDJ1000

Hello I have an event tomorrow and would love to get this solved soon!

I just got a DDJ 1000 and on the master out and headphone out I get a static distortion noise when playing back audio. Its not the DDJ1000 as playing music from my phone through the line in is clear audio. And this only happens when my laptop is plugged in. I know I have clean power coming in and its not my speakers or headphones. I have it narrowed down to the laptop or usb cable but both have worked in other scenarios with other controllers. I have tried multiple usb cables with no luck. It is not the normal ground loop issue and is something data related.

Any help is appreciated!

Laptop: Razer 15 Advanced, i7-9750H, 16gb ram, Windows 10

DDJ-1000(1.12)

Rekordbox 6.5.0

Misc.: Furman power strip, DriveRack PA2, sennheiser wireless mic, small router

James Turman 28 de Fevereiro de 2021 03:24 Respondido

Comentário oficial

Hey James,

Give this a shot - it addresses most of these "crackling" issues.

Pulse 1 de Março de 2021 17:38

Publicação fechada para comentários.

Data Votos

5 comentários

@Pulse,

While trying to turn down the max performance percentage I saw no change to the sound. But when going in to the BIOS to look for a turbo boost option I found two settings that looked close but were not called "Turbo Boost" when I disabled those settings the "crackling" issues did go away. Thank you for the resource, you are a genius and I wish I could have fixed it before my event but the show must go on.

For others who may see and cant fix their crackling issue a work around for me at least was to output master audio from both the controller and my laptop and pipe the laptop audio to the speakers since it was clean audio. The only downside was the delay between the cued audio and the outputted audio.

James Turman 2 de Março de 2021 05:29 0 votos

The BIOS option is not typically the first recommendation as many users don't know how to get in there, and it's generally easier to toggle the setting within Windows for changing it back when they want to have the option to enable the turbo.

Glad you were able to get it working!

Pulse 2 de Março de 2021 17:03 0 votos

Could you explain how you went to the BIOS settings and what you modified ?

thanks

Damien Morel 3 de Março de 2021 09:13 0 votos

@Damien,

For my specific laptop the bios version 1.04 settings are as follows:

BIOS>Advanced>Power & Performance>CPU - Power Management Control>Intel(R) Speedstep [DISABLED]

Disabling speedstep also turns off the "turbo boost" setting and that fixed my issue. Hope this helps!

James Turman 3 de Março de 2021 17:20 0 votos