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DDJ SB Not Connected And No Lights

I recently Purchased a DDJ SB from Guitar Center and as of right now it has not responded or lit up. I can not get it to connect with Serato Lite or with its own drivers. DDJ_Version_Display Utiliy does not recognize it neither does Serato (No Hardware Detected). When I plug it in no lights come on and my computer seems to not recognize it at all. I downloaded the Firmware and Drivers from the Pioneer website. Is it busted? is there a on button? what else can I do to fix this?

Thanks, Jack

Jack O

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Try a different USB cable and a different USB port on your computer.  The SB should light up when plugged into an active USB port.

Mark Gallo 1 Stimme
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Thanks! I tried a different cable and it lit up!

Jack O 0 Stimmen
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I tried the cable change and it didnt work for me. please help!

Max Albo 0 Stimmen
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@Max > You may need to try using the DDJ-SB connected to a powered-USB hub, it's possible the computer isn't providing adequate power over its USB chipset.

Pulse 0 Stimmen
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I have had my DDJ SB since 2014 with no issues until 2 weeks ago at a gig... I could only get one deck to show up, but I was using a house mixer and the music came out so I wasn't to concerned.  However, last gig (at a wedding) it did the same thing (only one deck) - like not connected to the controller.  I could not get anything out of it, but since it was a wedding I carry a back up WeGo.  I went to plug everything in today to test and troubleshoot to get my SB working again, and now I get nothing (no power, no lights, nothing).  So I plugged in by WeGo and it worked great.  Please help - is my SB fried?  Suggestions?  Thanks! DJ Kicks.  

Rusty Mardis 0 Stimmen
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