Does anyone from Pioneer actually read these posts?

Just wandering if anyone from Pioneer actually reads these posts?

I have been after some help regarding my S9 and have had ZERO reply or response from Pioneer.

Alex Taylor 1. Oktober 2016 00:43 Beantwortet

Offizieller Kommentar

Sorry Alex, we try our best but sometimes posts fall through the cracks. Are you still having issues? If so, please post a link to the thread where you need help.

Mark Gallo 11. Oktober 2016 02:01

Post ist für Kommentare geschlossen.

Datum Stimmen

5 Kommentare

Yup. Moderators like @Pulse @Mark scour the forum as do some of the members of the Pioneer team overseas.

That said, keep in mind that using a forum isn't the same as submitting a Support Ticket. The forum is a means to have the community try and assist you, perhaps if other members are experiencing the same issue. Best practice is to use both the forum and submit a tech support ticket.

Cheers.

lostnthesound 4. Oktober 2016 17:20 0 Stimmen

HI yes please still need help. Here's the link: https://forums.pioneerdj.com/hc/en-us/community/posts/210168543-DJM-S9-not-connecting-with-Serato-DJ-win-7-

Alex Taylor 13. Oktober 2016 16:43 0 Stimmen

I linked the thread - and still no reply? How do I submit a ticket?

Alex Taylor 16. Oktober 2016 01:15 0 Stimmen

I don't recommend making a ticket as well, that just creates confusion. I'm working on your post now; closing this one.

Pulse 16. Oktober 2016 04:27 0 Stimmen