Would you send us the crash file?
Send via ticket system (https://pioneerdj.zendesk.com/) , dropbox, or other service.
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Recordbox 4.0 Crash upon opening
0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: Yes, I swear it!
1) Operating System: 7
2) OS Type: 64bit
3) rekordbox version: 4.0.1
4) Using LINK: No
7) Have you scanned your files for errors: No
7b) Have you scanned your drive for errors: No
8) Is rekordbox crashing at all: Yes
8a) If crashing, is it resulting in: Error message "An unexpected error has occured" and creates crash log
8b) If not crashing, are there any error messages: Yes
9) Are you able to repeat / reproduce the problem: Yes
9a) If yes, can you do it consistently: Yes:
12) Provide as much detail of the issue here: I Have just tried to install Rekordbox 4.0.1 but as soon as I open it and it begins to scan my itunes collection the programme crashes with a "rekordbox has encountered an unexpected error" message and creates a crash file. This happens every time I attempt to open the programme and even persisted after uninstalling and reinstalling the programme
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Hello,
I have exactly the same problem .
Rekordbox always crashes .
" rekordbox has encountered an unexpected error "
I Macbook Pro with 2.3 GHz and 8 GB Ram .
When I start rekordbox , CPU load over 75 % ( only for rekordbox )
When I play a few songs at a time crashes .
Rekordbox : 4.0.1
I use DDJ SX
@Ibrahim > Please create a new ticket here and submit the crash log from this folder:
~/Library/Pioneer/rekordbox/Crashes/