Could you please start by first following the guide here to see if anything helps resolve your issue.
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Media or File is collapsed or unavailable E-8302 CANNOT PLAY TRACK(3658)
I use XDJ700s at home and CDJ2000s at gigs, I get the titled message pop up on a multitude of different tracks on the players at home and when gigging, there seems to be no common theme between the tracks. They play fine on Rekordbox on my Mac.
I have tried deleting, reimporting/exporting and using different file formats to same result. Though I'm sure the file format is not the issue as the tracks play fine from my non-rekordbox-analysed folder.
What's going on? How can I solve this?
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This link leads to a 404 error.
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Chris,
Sorry, the guide referred to was archived.
Songs are more likely to play in rekordbox simply because it doesn't have the same constraints and limitations of the player hardware.
Can you let us know what the file type and specs of the song are (bit depth / sample rate)?
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