Hi there,
I'm totally fed up, for the past few months I have had to re-install Rekordbox EVERY SINGLE TIME I want to use my DDJ-RB. Ocassionally if I close and reopen the program a ferw times it may work, but it's gotten to the point where I just can't be bothered to mix anymore because it is such a hassle.
I've installed every new update and hoped it will change but it doesn't, scanned these forums for answers and the only thing that seems to work is a complete reinstall of the software. Do I have a faulty controller? Can someone please help? I'm running a 6 month old laptop with Win10 with more than enough juice to run things, I'm just at a loss as to what I should do!
Thanks
Hello Sam,
Do you still have the same issue?
If so, will you please create an inquiry from the link below?
https://rekordbox.com/en/support/inquiry.php
rekordbox and DDJ-RB engineers would like to ask you further details of your issues.
Thank you very much for your kind cooperation.
Best regards,
CRM, Pioneer DJ
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Hi Sam,
Which OS do you use?
If you use Windows, please follow the FAQ from the link below.
If you are on Mac, we will ask you other things.
Thanks,
CRM, Pioneer DJ
As mentioned I use Win10. The problem is that I have to do this every single time I reconnect to my controller, are you suggesting that I should perform these steps every time I plug in? I wouldn't say that is fixing the issue..
@Sam > Have you ensured that all of your Windows updates are installed as well?
What are your PC specs?
Yes everything is up to date.. specs are Core i5-6200U, 8GB RAM, WIn10, basically more than enough for the software.
I am having the sane problem with the DDJ 400 ... can anyone help?
Hello Phil,
Will you please create an inquiry from the link below?
https://rekordbox.com/en/support/inquiry.php
rekordbox and DDJ-400 engineers would like to ask you further details of your issues.
Thank you very much for your kind cooperation.
Best regards,
CRM, Pioneer DJ