DDJ-RB: Recognised but not controlling rekordbox

The controller does not control anything. I have a Macbook Pro running Yosemite. I’ve tried all of the troubleshooting points in the manual with no luck. Rekordbox seems to be recognising the DDJ-RB, as when I plug the unit in, the Audio in rekordbox’s preferences changes from ‘Built-in Output’ to ‘DDJ-RB’. The laptop’s Audio MIDI Setup shows the DDJ-RB in both the audio and MIDI windows fine. I get sound from the DDJ-RB’s headphone port and RCA out when rekordbox is playing.

When switched on, the ’Hot Cue’ button lights up red and ‘FX’ and the two ‘Beat’ buttons light up blue, and that’s it (it does the flashing lights thing when plugged in and also after it’s been idle for a while). When pressing all the buttons, the light of the ‘Master Cue’ goes on and off on the unit, and the ‘Sampler’ button lights up when pressed, but no change on rekordbox.

I’ve tried both USB ports (they work with other devices) and have the latest driver and firmware. Any help would be much appreciated.

Andrew Rankine 23 de Novembro de 2017 15:00

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@Andrew > See this new video I just recorded as I have had several similar questions recently.

Pulse 23 de Novembro de 2017 21:11

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Hello Pulse,

Thanks a lot for your reply and the link.

I've made sure all of the drivers and firmware are the latest and correct. In my 'Audio' tab in rekordbox preferences, I don't get a box with the 'Control Device Information' as per your video.

I've tried 3 USB cables, all the USB ports, no hub. It shows up as normal in the Audio MIDI Setup, and I did that "New configuration..." thing, but it didn't help. The DDJ-RB shows up on my 'System Information', and I have tried rebooting and re-installing the driver. Also tried reinstalling rekordbox.

Still only audio and no control.

Andrew Rankine 23 de Novembro de 2017 21:40 0 votos

Anyone else able to help, or is there someone I can contact regarding this matter?

The controller has just been sitting there unused since I bought it, as it doesn't control the software.

Andrew Rankine 25 de Novembro de 2017 20:53 0 votos

@Andrew > If you open the MIDI panel and click the DEFAULT button at the top right, does it work after that?

Pulse 25 de Novembro de 2017 22:37 0 votos

Do you mean in rekordbox preferences or Audio MIDI Setup? I can't see the DEFAULT option at the top right in either.

I noticed that the MIDI signals are recognised in ableton and the pads work as MIDI notes, so there definitely is communication happening.

Andrew Rankine 26 de Novembro de 2017 16:12 0 votos

Sorry, no - in the MIDI configuration panel of rekordbox:

Pulse 27 de Novembro de 2017 19:52 0 votos

I can't see that on mine:

Not in the View menu either:

Andrew Rankine 27 de Novembro de 2017 21:15 0 votos

Ah... you didn't realize you're in EXPORT mode! You need to be in PERFORMANCE mode! Click the drop-down at the top left and ENJOY! :D

Pulse 27 de Novembro de 2017 22:18 0 votos

(And added clarification; you shouldn't need to do anything else.)

Pulse 27 de Novembro de 2017 22:19 0 votos

That was it. I knew it would be something glaringly obvious! Interesting that it defaults to that mode.

Thanks a lot for your help Pulse!

Andrew Rankine 27 de Novembro de 2017 23:17 0 votos

Good thing - I was about to direct you to a ticket! I was scrambling for ideas! lol

Pulse 28 de Novembro de 2017 01:00 0 votos